Our Vision and Values

Our Vision

Its simple. We want to challenge the general negative perception of Recruitment Agencies by using these simple techniques:

• Listening and understanding the unique needs of our clients, candidates and internal customers – and acting on these.
• Offering a genuinely honest and transparent service to clients, candidates and internal customers.
• Aligning our actions to meet our Clients objectives
• Ensuring we deliver on our promises

These are the basic fundamental things that all recruitment agencies should be doing, but unfortunately very few actually do.

By keeping to these and offering value for money and a high quality service, we truly believe we will become a market leader in the industry.

Our Values

We are passionate about our values, so we want to shout about them!

Open, Honest and Reliable – Keeping our customers best interests at the heart of all we do, with integrity, transparency, and passion.
Collaborative – Working in true partnership leading to innovation, efficiency, and success.
Responsiveness – Being available when needed, responding to your needs, and providing regular feedback – even when it’s difficult.
Accountability – We take ownership and responsibility for getting it right. Your success is our priority.
Expertise – Committed to continual learning. We are dedicated to our craft, so you have our expertise available at your fingertips.
Innovative – Open to change and new ideas. We put ourselves at the centre of the ever-changing world of work, always challenging the status quo.

With the City Resource Group being a Corporate Member of the REC (www.rec.uk.com) we are regularly updated with the rapidly changing legislation within the recruitment industry, our clients can therefore entrust their business with us!

Our processes and procedures are fully Compliance Audited in accordance with REC requirements.

Our group are also Corporate Members of the ALP (Association of Labour Providers), the GLAA (Gangmasters & Labour Abuse Authority), Sedex (www.sedex.com) and Stronger Together (www.stronger2gether.org).

We have been fully audited by and were complimented highly on all of our procedures and methods of operating.